Book an appointment

Our friendly pink diamond experts look forward to welcoming and assisting you in your journey.

Call back service

CALL BACK SERVICE

Book a 30-minute phone appointment with us by choosing a convenient time & date, and we will give you a call back.


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Come VISIT

IN-PERSON APPOINTMENT

Drop by our office and say hi to us! We accept in-person appointments during business hours. We are open Mon – Fri, 9am – 5pm.


Book our boardroom
VIDEO CHAT

VIRTUAL APPOINTMENT

Our team will connect to you through a secure online video chat system. We can showcase our diamonds and jewellery virtually.


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Have an urgent question?

Get quick answers from our Pink Diamond Experts. Available 9AM to 5PM, Monday through Friday. Leave us a message and we'll respond as soon as we can!

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Stuck on something? Have a look at our most common questions below.

Who is Pink Kimberley?

PINK KIMBERLEY combines the natural beauty of Argyle pink diamonds with award winning Australian contemporary design. It was named after the precious stones central to the design and the place where they are found. We only specialise in Argyle pink diamonds and utilising them in beautiful, artisan crafted jewellery.

What is your return policy?

Products purchased from PinkKimberley.com.au may be exchanged or returned for a full refund within 30 days of delivery/receipt. Click Here to read more about our return policy.

What is your shipping & delivery policy?

All orders placed on PinkKimberley.com.au qualify for compliementary PREMIUM shipping! All shipments come with a tracking number and signature is required upon delivery. Shipping is also fully insured until you sign for it at your front door. Click here to read more about our Shipping & Delivery Policy

Do you resize your rings?

All of our rings come crafted in a finger size N, so if a different size is selected, the ring will need to be resized. Sometimes the size discrepancy will be too large and thus, we will need to start production on a new ring. Our pink diamond specialists will notify you of the waiting periods after an order is placed. If you do have any questions though, please contact us by clicking here or sending us a message on live chat.

Do you provide jewellery insurance?

We currently partner with a well respected jewellery insurer called Q-Report. They can be contacted via their website or you can pre-enrol your Pink Kimberley jewellery with their insurance service by viewing your shopping cart and ticking the insurance pre-question checkbox before proceeding to checkout.

What warranty do you provide on your jewellery?

We offer all of our esteemed customers Lifetime Warranty for all of their purchased jewellery through PinkKimberley.com.au. Click here to read more about our Lifetime Warranty policy.

I'd like to see the jewellery in person, where can I go?

You can see most of our jewellery at our head office in Sydney. If you live in remote areas or would like to find your local jeweller, please click here to view our stockist locator page.

Do you have financing options available?

We do offer layby opportunities to our jewellery for set terms, please contact us for more information. We also offer ZipPay on all orders below A$10,000 with 6 months financing - interest free. Click here to read more about Zip - Own it now, pay later.

I'd like to custom make some jewellery, what should I do?

Please contact us via Live chat or send us a message via our Contact Us page to get started. If you do have a design in mind or images available, we can send an obligation-free quote the following business day.